Sales conditions

Upon registration, the customer undertakes to use an existing and valid e-mail address. It is at this address that we will send the order confirmation and any other notices regarding the order. The customer is asked to inform us of any changes or issues concerning the e-mail address. For example, if no e-mail confirmation is received after the order, there may have been a typo in the e-mail address or communication problems between the e-mail servers. Just contact us and we will solve the problem.

All Tauro products are guaranteed for 2 years from the date of purchase. The warranty is valid only if the product is accompanied by the sales document (receipt or invoice). As required by law, the warranty covers all faults due to manufacturing defects.

The shipping costs are specified in the last page of the order verification before final confirmation.

For more details and to verify current shipping costs, please visit the shipping costs page. shipping and delivery.

Volgens de geldende wetgeving kan de klant het herroepingsrecht uitoefenen als aan de onderstaande voorwaarden is voldaan.

Je moet ons binnen 14 werkdagen na ontvangst van de goederen op de hoogte stellen van je voornemen om dit recht uit te oefenen, eventueel per aangetekende brief met ontvangstbewijs naar het adres: Tauro Essiccatori Srl - via del lavoro 6 - 36043 Camisano Vicentino.

In de brief moet je de gegevens van een bank- of postrekening vermelden waarop we het verschuldigde bedrag kunnen terugstorten.

Bovendien moet het gekochte product dat u niet wilt houden binnen dezelfde termijn aan ons worden geretourneerd. Het geretourneerde product moet intact en compleet zijn met alle onderdelen, inclusief accessoires, handleidingen en ander materiaal in de verpakking, zorgvuldig verpakt om schade tijdens verzending te voorkomen. Voeg ook een kopie van de aankoopbon of factuur bij. De transportkosten voor het terugsturen van de goederen zijn voor rekening van de klant. Zodra de goederen zijn ontvangen en intact zijn bevonden, zal de prijs van de goederen worden terugbetaald op de lopende rekening die is vermeld in de brief waarin om de uitoefening van het herroepingsrecht wordt gevraagd.

De terugbetaling zal plaatsvinden voor de prijs van de producten, exclusief verzendkosten, binnen 30 dagen vanaf het moment dat de goederen aan ons zijn geretourneerd.

The personal data collected shall be recorded in electronic databases, that are protected and not accessible to the public, and shall be processed by Tauro Essiccatori Srl using paper, electronic and/or automated means in order to register users, supply products/services as per users’ requests, fulfil contractual and legal obligations related to the products/services supplied, as well as, possibly, to send, including via e-mail, informative and promotional material to the data subject, concerning Tauro products and services. The data can be disclosed to our commercial staff, to Tauro sale points and to other natural or legal persons responsible for managing the technical services connected to the sale (e.g. banks for payments, firms in charge of the maintenance of our electronic databases), for similar processing with the same purposes. Providing the data of the data subject for such purposes is optional; the prior consent of the data subject is not necessary and failure to provide the data and/or the consent will make it impossible for Tauro to proceed with the processing for the intended purposes. Pursuant to art. 7 of Italian Decree Law No. 196 of 30-6-2003, the data subject may, at any time, access his/her personal data, requesting their updating, modification, completion and deletion, without prejudice to his/her right to object at any time for legitimate reasons to the aforementioned processing, by requesting it to our technical support service.

Pursuant to Article 1326 of the Italian Civil Code, the purchase contract is considered as finalized and these terms of sale are considered as accepted from the moment the customer clicks on the confirmation button in the verification screen at the end of the online purchase procedure.