{"id":166065,"date":"2025-12-30T10:12:17","date_gmt":"2025-12-30T09:12:17","guid":{"rendered":"https:\/\/tauroessiccatori.com\/?page_id=166065"},"modified":"2026-01-27T12:33:59","modified_gmt":"2026-01-27T11:33:59","slug":"livrare-si-retur","status":"publish","type":"page","link":"https:\/\/www.tauroessiccatori.com\/ro\/essiccatori-domestici\/servizio-clienti\/consegna-e-resi\/","title":{"rendered":"Livr\u0103ri \u0219i retururi"},"content":{"rendered":"<h2><strong>Livrare<\/strong><\/h2>\n<p>Comenzile sunt procesate de birourile noastre \u00een termen de 48 de ore lucr\u0103toare de la finalizarea corect\u0103 a comenzii \u00een magazinul nostru online.<\/p>\n<p>Expedierea se face \u00een mod normal \u00een urm\u0103toarea zi lucr\u0103toare dup\u0103 finalizarea comenzii.<\/p>\n<p>\u00cen cazul pl\u0103\u021bii prin transfer bancar, aceast\u0103 perioad\u0103 se calculeaz\u0103 din momentul \u00een care suma este creditat\u0103. Prin urmare, trimiterea documenta\u021biei cu detaliile transferului bancar nu este valabil\u0103.<\/p>\n<p>Din momentul expedierii, curierul are la dispozi\u021bie 24\/48 de ore pentru livrarea efectiv\u0103.<\/p>\n<h4>Se recomand\u0103 ca adresa de destina\u021bie indicat\u0103 s\u0103 fie respectat\u0103 pentru a evita costurile de depozitare.<\/h4>\n<p>&nbsp;<\/p>\n<h2><strong>Livrare \u00een Italia<\/strong><\/h2>\n<p>Pentru sume mai mici de 49 \u20ac pl\u0103tite prin transfer bancar, pay pal, card de credit sau alte mijloace electronice:<\/p>\n<p>Contribu\u021bia po\u0219tal\u0103 = 7 euro<\/p>\n<p>Pentru sume mai mici de 49 EUR pl\u0103tite \u00een numerar la livrare:<\/p>\n<p>Contribu\u021bia po\u0219tal\u0103 = 7 euro + Contribu\u021bia \u00een numerar la livrarea serviciului = 6 euro<\/p>\n<p>&nbsp;<\/p>\n<p>Pentru sume mai mari de 49 \u20ac pl\u0103tite prin transfer bancar, pay pal, card de credit sau alte mijloace electronice:<\/p>\n<p>Contribu\u021bia po\u0219tal\u0103 = 0 euro<\/p>\n<p>Pentru sume mai mari de 49 \u20ac, plata se face \u00een numerar la livrare:<\/p>\n<p>Contribu\u021bie po\u0219tal\u0103 = 0 euro + Contribu\u021bie pentru serviciul de ramburs = 6 euro<\/p>\n<p>&nbsp;<\/p>\n<h2><strong>Livr\u0103ri \u00een afara Italiei<\/strong><\/h2>\n<p><strong>UNIUNEA EUROPEAN\u0102 (UE) ZONA A: Austria, Benelux, Fran\u021ba, Germania<\/strong><\/p>\n<p><strong>UNIUNEA EUROPEAN\u0102 (UE) ZONA B: Toate statele nespecificate.<\/strong><\/p>\n<p>Pentru sume mai mici de 250 EUR<\/p>\n<p>Zona A a UE = 15 EUR<\/p>\n<p>Zona UE B = 30 EUR<\/p>\n<p>&nbsp;<\/p>\n<p>Pentru sume mai mari de 250 EUR<\/p>\n<p>Zona A a UE = 10 EUR<\/p>\n<p>Zona UE B = 20 EUR<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Expedi\u021bii \u00een afara Uniunii Europene (UE)<\/strong><\/p>\n<p>\u00cen acest caz, v\u0103 rug\u0103m s\u0103 ne contacta\u021bi pentru a solicita o ofert\u0103.<\/p>\n<p>\u2014\u2014\u2014\u2014\u2014<\/p>\n<h2><strong>Dreptul de retragere<\/strong><\/h2>\n<p>\u00cen conformitate cu\u00a0<b>Decretul legislativ 206\/2005 (Codul consumatorului)<\/b>, dac\u0103 din orice motiv nu sunte\u021bi mul\u021bumit de achizi\u021bia dvs., ave\u021bi dreptul de a v\u0103 retrage din contract \u00een termen de\u00a0<b>14 zile<\/b>\u00a0la primirea bunurilor.<\/p>\n<h3>1. Cum s\u0103 ne notifica\u021bi retragerea<\/h3>\n<p>Pentru a face procedura mai u\u0219oar\u0103 \u0219i mai rapid\u0103, ne pute\u021bi notifica decizia dumneavoastr\u0103 prin intermediul uneia dintre urm\u0103toarele c\u0103i:<\/p>\n<ul>\n<li><b>Email:<\/b>\u00a0scriind la\u00a0<a href=\"mailto:assistenza@tauroessiccatori.com\" target=\"_blank\" rel=\"noopener\">assistenza@tauroessiccatori.com<\/a>\u00a0pentru gestionare imediat\u0103.<\/li>\n<li><b>PEC:<\/b>\u00a0la\u00a0<a href=\"mailto:tauroessiccatorisrl@pec.it\" target=\"_blank\" rel=\"noopener\">tauroessiccatorisrl@pec.it<\/a>.<\/li>\n<li><b>Coresponden\u021b\u0103 recomandat\u0103:<\/b>\u00a0pentru a fi trimis la\u00a0<i>Tauro Essiccatori Srl - Via del Lavoro 6 - 36043 Camisano Vicentino (VI)<\/i>.<\/li>\n<\/ul>\n<blockquote><p><b>Ce trebuie s\u0103 indica\u021bi \u00een cerere:<\/b>\u00a0V\u0103 rug\u0103m s\u0103 specifica\u021bi num\u0103rul comenzii \u0219i\u00a0<b>detalii bancare (IBAN \u0219i titularul contului)<\/b>\u00a0pentru a ne permite s\u0103 emitem transferul de rambursare.<\/p><\/blockquote>\n<h3><\/h3>\n<div>\n<h3><strong>Returnarea transportului (costuri \u0219i r\u0103spundere)<\/strong><\/h3>\n<p>A\u0219a cum prevede legea, costurile directe de returnare a produselor sunt la\u00a0<b>suportate de client<\/b>.<\/p>\n<ul>\n<li><b>Alegerea curierului:<\/b>\u00a0Pute\u021bi alege curierul sau serviciul po\u0219tal preferat. V\u0103 sf\u0103tuim s\u0103 folosi\u021bi o metod\u0103 de expediere trasabil\u0103, deoarece responsabilitatea pentru integritatea bunurilor \u00een timpul transportului revine expeditorului p\u00e2n\u0103 la primirea la depozitul nostru.<\/li>\n<li><b>Adresa de livrare:<\/b>\u00a0<i>Tauro Essiccatori Srl - Via del Lavoro 6 - 36043 Camisano Vicentino (VI)<\/i><\/li>\n<\/ul>\n<h3><strong>Trei puncte cheie de re\u021binut (pentru dumneavoastr\u0103):<\/strong><\/h3>\n<\/div>\n<p>Odat\u0103 ce comunicarea a fost f\u0103cut\u0103, ve\u021bi avea \u00een continuare\u00a0<b>14 zile<\/b>\u00a0pentru a ne returna produsul. Pentru a asigura acceptarea returului, v\u0103 rug\u0103m s\u0103 v\u0103 asigura\u021bi c\u0103:<\/p>\n<ul>\n<li>Produsul at\u00e2t\u00a0<b>intact\u0103 \u0219i complet\u0103<\/b>\u00a0a tuturor p\u0103r\u021bilor sale (accesorii, manuale, cabluri etc.).<\/li>\n<li>S\u0103 fie plasat \u00een\u00a0<b>ambalajul original<\/b>, ambalate cu grij\u0103 pentru a evita deteriorarea \u00een timpul transportului.<\/li>\n<li>O copie a\u00a0<b>chitan\u021b\u0103 fiscal\u0103 sau factur\u0103<\/b>\u00a0de achizi\u021bie.<\/li>\n<\/ul>\n<p><i>Not\u0103: Costurile de transport pentru returnarea produsului sunt responsabilitatea clientului.<\/i><\/p>\n<h3><strong>3. Calendarul \u0219i modalit\u0103\u021bile de rambursare<\/strong><\/h3>\n<p>Dup\u0103 primirea produsului \u0219i verificarea integrit\u0103\u021bii acestuia, Tauro Essiccatori va proceda la rambursare dup\u0103 cum urmeaz\u0103:<\/p>\n<ul>\n<li><b>Ce se ramburseaz\u0103:<\/b>\u00a0Suma total\u0103 pl\u0103tit\u0103, inclusiv pre\u021bul produsului \u0219i costurile standard de expediere suportate la momentul achizi\u021biei.<\/li>\n<li><b>Calendarul:<\/b>\u00a0Rambursarea se va face \u00een termen de\u00a0<b>14 zile<\/b>\u00a0la primirea bunurilor la depozitul nostru.<\/li>\n<li><b>Procesare:<\/b>\u00a0Echipa noastr\u0103 are nevoie de obicei de p\u00e2n\u0103 la 5 zile lucr\u0103toare pentru controlul calit\u0103\u021bii \u0219i ini\u021bierea dosarului de recreditare.<\/li>\n<\/ul>","protected":false},"excerpt":{"rendered":"<p>Consegna Gli ordini vengono gestiti dai nostri uffici entro 48 ore lavorative dalla corretta finalizzazione dell\u2019ordine sul nostro shop on [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":358,"menu_order":54,"comment_status":"closed","ping_status":"closed","template":"page-servizio-clienti.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-166065","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Consegna e resi | Tauro Essiccatori<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.tauroessiccatori.com\/ro\/uscatoare-de-uz-casnic\/servicii-pentru-clienti\/livrare-si-retur\/\" \/>\n<meta property=\"og:locale\" content=\"ro_RO\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Consegna e resi | Tauro Essiccatori\" \/>\n<meta property=\"og:description\" content=\"Consegna 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